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VOLUME 6, ISSUE 1
Jemsek Clinic
By Denise Li, BS

Location: 16630 North Cross Dr., Huntersville, NC  28078

Year Program Started:  2000

Telephone Number: 704/987-2111 

"Not all patients have caseworkers to help network them into the system and even if they do, the system here in Charlotte seems weak."
Principal RD: Heidi Lichtner, RD, MA, LDN

E-mail Address: HL@jemsekclinic.com

Service Provisions: Heidi is at the site 2-3 days/week; Wednesday, Thursday and every other Monday.

Funding Source: Self funded. Fifty percent of Ms. Lichtner's salary is covered by a pharmaceutical RD program and 50% is funded by the clinic.

Population Served: Heidi notes, "We serve approximately 1,000 adult clients well mixed with regards to gender (60% male, 40% female) and race (equally Caucasian/African American). Our Latino population is increasing." 

Patient Referral Source:  Jemsek clinic gets referrals from MDs, their web site <http://www.JemsekClinic.com>, ads, or word-of-mouth.  It is also affiliated with the Ryan White Care Act via Metrolina AIDS Program (MAP).

How often are patients seen? Patients are seen as needed for medical purposes. Visits are scheduled at least every quarter for BIAs, DEXAs, and wasting monitoring. Ms. Lichtner sees patients in the wasting program every 4-6 weeks to monitor labs, diet records, the effectiveness of any anabolics,  etc.

Are all patients screened for nutritional risk? Yes

How often do you provide nutritional assessments and follow-ups? Assessments and follow-ups depend on the patient's stability, reaction with meds, etc. If a patient is on anabolics, then BIAs and labs are done more frequently. Diet records/recalls are taken at least twice a year. If a patient is using supplements, we ask for a 24-hr food recall every time the patient is seen. Diet records/recalls are used to determine if patients are in fact not eating well and relying on supplements for calories. It also helps us to determine if there are other reasons a patient isn't eating well - fatigue, access to services or foods, etc.

Other Provided Nutritional Services: The Jemsek Clinic provides BIA testing, DEXA, on-site visits, and clinical studies. An in-house nutrition education periodical - via the web site - features an article every quarter.

Patient Education Materials: According to Heidi, "I don't like to re-invent the wheel so I rely on educational pieces provided by pharmaceutical companies as well as publications specific to HIV for patients to review.  I use some ADA educational materials for more general things such as diabetes, cholesterol/triglyceride and low fat information.  I use information from the National Cancer Institute as well. To address alternative and complementary medicine we are now in the process of making up Nutraceutical Cards for our patients so that they have some sort of a guide to use for supplements that have some science-based evidence behind their use."

What was the most difficult issue you had to deal with when you started? The most difficult issue for Ms. Lichtner was the realization that there are almost no follow-up services to refer patients to once they leave the office - no food pantries, no supplements. 

"More and more patients seem to become less eligible for support these days and it is a difficult and slow process to obtain food stamps, meal support services, etc. In a hospital setting, it was easy to send a patient home with a case of Ensure. But here at the clinic we don't have access to supplements like that. Not all patients have caseworkers to help network them into the system and even if they do, the system here in Charlotte seems weak. Ryan White money is spread out